RCHD Strategic Plan - Goal 2

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Goal 2: To develop a process of continually evaluating effectiveness, accessibility and quality of RCHD. Core Function of Assessment: Evaluate Effectiveness, Accessibility and Quality
To do this we must identify points of strength and weakness and impose a plan of reform embracing both. We must also evaluate the needs of the community. It’s imperative to educate the public on the value RCHD brings to the county. Doing so will meet the essential service requirement of both evaluating and assuring a competent workforce. Addressing both essential requirements will establish competency in the core function of assessment.

Goal 2	Strategy 1	Action Steps	Responsible Person	Completion Date	Intermediate Outcome	Evaluation
2) Develop a process of continually evaluating effectiveness, accessibility and quality of RCHD program	1) Utilize the 10 essential services as a foundation for department evaluation.	1) Complete an assessment of the 10 essential services	Department Administrator	February 2005	# of assessments Completed	All evaluation tools and department plans are derived from the 10 essential services
		2) Complete a strategic plan	Administrator, Advocacy Committee and VISTA volunteer	December 2007	# of strategic plans completed	A strategic plan is done every 5 years and reviewed annually. And is tied into the County Quality of Life Strategic plan (QOL)
		3) Compare the department strategic plan to the county plan to identify overlap	Advocacy Committee with Staff in-put	May 2008	# of identified over-laps	All department staff is aware of how their program/our strategic plan will move the QOL plan forward
		4) Use the strategic plan as a method of evaluation employee performance	Administrator VISTA volunteer	June 2008	# of evaluations completed	All staff is evaluated by on the Department strategic plan
		5) Present the evaluation process to the Board of Health	Administrator/ VISTA Volunteer	June 2008	# of BOH members that received the training	Board of Health demonstrates knowledge of the evaluation process
		6) Train staff on the 10 essential services and how their program meets these services.	Administrator	June 2008	# of staff trained	All staff will demonstrate a knowledge of 10 essential services and how program fits into it
		7) All staff and grants are evaluated based on the 10 essential services.	Administrator	June 2008	# Of staff evaluated on the 10 essential services. # of grants evaluated on the 10 essential services	Staff will demonstrate how they provide the 10 essential service and how their grant promotes the essential services

Goal 2	Strategy 2	Action Steps	Responsible Person	Completion Date	Intermediate Outcome	Evaluation
2) Develop a process of continually evaluating effectiveness, accessibility and quality of RCHD programs	2) Utilize the Community Building Process to evaluate the needs of the community and our ability to meet those identified needs.	1) Create an evaluation committee	Administrator	April 2008	Committee Formed and meeting time set	Committee formed
		2) Assess all program evaluation requirements	Evaluation Committee	June 2008	# of RCHD program evaluations collected	Programs are shown to meet the needs of the community
		3)The evaluation committee will develop a plan of regular community assessment	Evaluation Committee	August 2008	Plan developed	Each program demonstrates how they assess the local community
		4) Present the results to the Board of Health and Community	Administrator	January 2009	# of individuals and organizations that receive the results	The results of assessments are communicated to the community on a regular basis

Goal 2	Strategy 3	Action Steps	Responsible Person	Completion Date	Intermediate Outcome	Evaluation
2) Develop a process of continually evaluating effectiveness, accessibility and quality of RCHD programs	3) Participate in the development of a Social Health Index to both identify issues and evaluate our response to community issues	1) Participate in the Community In Action program, through both writing the grant and providing match	Administrator	July 2007	# of CIA projects	Staff demonstrate that their projects are tied into the community issues identified by CIA
		2) Train the staff, Board of Health, and public about the Social Health Index	Administrator	February 2008	# of people trained on SHI	All staff and Board of Health aware of the SHI and how the health department impacts it
		3) Include the impact programs play on the Social Health Index in employee evaluation and to determine grant proposals to consider.	Administrator	June 2008	Evaluation Developed For employees and grants	Employee evaluation will in include both 10 essential services and the SHI.
		4) RCHD attends State of the Community Conference in March and utilizes this information to cross reference data from the 10 essential services with SHI and focus on the weak areas.	Administrator	March 2008 January 2009	# of staff and Board members that attend the conference # of weak areas identified by cross referencing data	Data incorporated into programs where it applies.

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