Public Notice of Title VI Program Rights |
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Richland County transit gives public notice of its policy to uphold and assure full compliance with the non-discrimination requirements of Title VI of the Civil Rights Act of 1964 and related nondiscrimination authorities. Title VI and related nondiscrimination authorities stipulate that no person in the United States of America shall, on the grounds of race, color, national origin, sex, age, disability, income level or limited English proficiency be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.
Any person who desires more information regarding MDT's Title VI Program can contact Jodi Berry at the address noted below.
any person who believes they have, individually or as member of any specific class of persons, been subjected to discrimination on the basis of race, color, national origin, sex, age, disability, income level or limited English proficiency, has the right to file a formal complaint. Any such complaint must be in writing and submitted within 180 days following the date of the alleged occurrence to:
Any person who desires more information regarding MDT's Title VI Program can contact Jodi Berry at the address noted below.
any person who believes they have, individually or as member of any specific class of persons, been subjected to discrimination on the basis of race, color, national origin, sex, age, disability, income level or limited English proficiency, has the right to file a formal complaint. Any such complaint must be in writing and submitted within 180 days following the date of the alleged occurrence to:
Jodi Berry
Richland County Transit
2190 W Holly St
Sidney, MT 59270
Phone: 406-433-7433
Email: [email protected]
Richland County Transit
2190 W Holly St
Sidney, MT 59270
Phone: 406-433-7433
Email: [email protected]
A complainant may file a complaint directly with the Federal Transit Administration at the following address:
Office of Civil Rights
Federal Transit Administration
Attention: Title VI Program Coordinator
East Building, 5th Floor -- TCR
1200 New Jersey Ave SE
Washington, DC 20590
Federal Transit Administration
Attention: Title VI Program Coordinator
East Building, 5th Floor -- TCR
1200 New Jersey Ave SE
Washington, DC 20590
If information is needed in another language, please contact MDT's Office of Civil Rights at 406-444-6334.
Complaint forms may be obtained online at: http://www.mdt.mt.gov/other/webdata/external/civilrights/forms/civil-rights-discrimination-complaint-form.pdf, or a paper copy can be mailed to you by calling 406-444-6334. Those using a TTY may call 1(800)335-7592 or Montana Relay at 711. All complaints will be handled in accordance with MDT's complaint processing procedures which have been adopted by RCT. Additional information can be found in MDT's Title VI Plan.
Complaint forms may be obtained online at: http://www.mdt.mt.gov/other/webdata/external/civilrights/forms/civil-rights-discrimination-complaint-form.pdf, or a paper copy can be mailed to you by calling 406-444-6334. Those using a TTY may call 1(800)335-7592 or Montana Relay at 711. All complaints will be handled in accordance with MDT's complaint processing procedures which have been adopted by RCT. Additional information can be found in MDT's Title VI Plan.
Richland County Transit is committed to ensuring that no person is excluded from participation in, or denied the benefits of, or be subject to discrimination in the receipt of its services or programs on the basis of race, color or national origin or any other characteristics protected by state or federal law, including: the Civil Rights Act of 1964, as amended. Further, under the Americans with Disabilities Act (ADA) of 1990, no entity shall discriminate against an individual with a physical or mental disability in connection with the provision of transportation service. To this end Richland County Transit has updated its Title VI Program, as required by the Federal Transit Administration, and is a available for review.
RCT strives to go above and beyond all ADA Requirements
Richland County Transit has six (6) lift equipped buses and four (2) ADA accessible vans. You can rest assured that when you call for a ride, no matter what vehicle arrives at your door, it will be able to fit every type of standard mobility device. Every driver at RCT undergoes extensive training to make sure that you and your device are secured safely in the vehicle. RCT provides door-to-door service to assist you with any needs or concerns you may have while boarding and alighting our vehicles. If you need a reasonable modification in order to take full advantage of RCT, please contact us at (406) 433-RIDE (7433) or email [email protected] and we will review your request. Every effort will be made to grant requests that fit into our ability of service.
All the information contained on these web pages is also available in a large print brochure; simply email [email protected] and we will gladly supply it to you as well as answer any questions you may have.
All the information contained on these web pages is also available in a large print brochure; simply email [email protected] and we will gladly supply it to you as well as answer any questions you may have.
Richland County Transit ADA Policy
The Americans with Disabilities Act (ADA)
The Americans with Disabilities Act is a civil rights legislation designed to integrate people with disabilities into the mainstream of life. It provides people with disabilities equal access to employment, places of public accommodations, transportation and telephone services.
The ADA's Transportation Requirements
Under the ADA, the Federal transit Administration (FTA) requires that all public transportation providers:
- Purchase lift-equipped vehicles
- Assist customers who cannot secure their own tie-down straps and offer assistance upon request
- Train operators on the safe use of lift related equipment and on the sensitivity of customers with disabilities.
- Ensure that customers using a mobility device are not required to transfer to a seat.
- Give adequate time for customers with disabilities to board and disembark the vehicle.
- Permit service animals, such as, (but not limited to) seeing-eye dogs to accompany customer with disabilities on the vehicles, without required a harness or certification for the animal.
- Permit customers with disabilities to travel on the vehicle with a respirator or personal oxygen supply.
- Allow personal attendants on board for those customers who need them, but not require them to ride with an attendant if they are capable of riding on their own.
- Cycle the lift daily, inspect all ADA required features, and provide regular and frequent maintenance.
- Report ADA equipment failures immediately.
- Assure that mobility device/wheelchair securement locations are available to customers with disabilities, unless occupied by other customers with disabilities.
- Allow those customers with disabilities to board while standing on the lift, if they are unable to board the vehicle otherwise.
- Deploy the lift whenever it is requested.
- Allow customers with disabilities to ride without seatbelt restraints IF other customer are allowed to ride without seatbelts.
- Make system brochures, application forms, rider handbooks, and occasional bulletins available in alternative formats upon request.
- Provide a process for requesting reasonable modification to policies and practices to accommodate a person with a disability.
- Maintain procedures for addressing ADA complaints that incorporate appropriate due process standards and provide for prompt and equitable resolution. For more information see RCT's ADA COMPLAINT PROCEDURES